{"registry_version":"2026.1025.387","generated_at":"2026-10-25T06:27:00Z","content_sha256":"089d16f627d9365e3d0663cc8069203706d7cb23a76c332226e29686968811a5","signed":true,"signature":{"key_id":"ed25519:74ca19268e364242","algorithm":"ed25519","expires_at":"2026-11-24T06:27:09Z","expired":false,"manifest":"/registry/manifest.json"},"entry_sha256":"cfe656608e4a67cd894dda030168f410d998e0d8db36f250f1a614ea47da00dc","entry":{"id":"customer-io/workspace","name":"Customer.io workspace","vendor":"Customer.io","summary":"Customer messaging platform (email, SMS, push). Needs account verification and an authenticated sending domain before emails reach your audience; Track and App API credentials per workspace.","category":"messaging","group":"A","homepage":"https://customer.io/","docs":["https://docs.customer.io/"],"status":"researched","last_verified":null,"last_researched":"2026-10-25","sources":[{"id":"stripe-projects","url":"https://docs.stripe.com/stripe-projects","title":"Stripe Projects CLI (Available providers)","accessed":"2026-10-25","supports":"Customer.io is listed as a Stripe Projects provider (Messaging, email)","kind":"official"},{"id":"projects-dev","url":"https://projects.dev/providers/","title":"projects.dev provider catalogue","accessed":"2026-10-25","supports":"Catalogue service id customer.io/workspace","kind":"official"},{"id":"credentials","url":"https://docs.customer.io/accounts-and-workspaces/managing-credentials/","title":"Customer.io docs - Managing credentials","accessed":"2026-10-25","supports":"Track API keys (track.customer.io) for tracking data; App API keys (api.customer.io) to trigger messages; created in Account Settings > API Credentials per workspace; each workspace gets primary credentials; App API keys shown only once","kind":"official"},{"id":"domain-auth","url":"https://docs.customer.io/journeys/channels/email/deliverability/authentication/","title":"Customer.io docs - Domain authentication","accessed":"2026-10-25","supports":"MX, SPF TXT and DKIM TXT on an account-specific cio##### subdomain plus DMARC at _dmarc on the root domain; Verify domain; verification can take up to 72 hours","kind":"official"},{"id":"account-verification","url":"https://docs.customer.io/accounts/account-verification/","title":"Customer.io docs - Account verification","accessed":"2026-10-25","supports":"Accounts verified at sign-up; before verification emails go only to the test delivery address; review of website, domain and use case; email from win@customer.io if action required","kind":"official"},{"id":"pricing","url":"https://customer.io/pricing","title":"Customer.io pricing","accessed":"2026-10-25","supports":"Trial available; Essentials starts at $100/month with 5k profiles; Startup Program year free for companies that raised under $10M","kind":"official"}],"allowed_domains":["customer.io"],"prerequisites":[{"need":"A live company website and a domain with DNS access","note":"Customer.io reviews your website, domain and use case during account verification."}],"have_ready":[{"kind":"live_website","description":"Public company website on your sending domain","why":"Account verification checks your website, domain and intended use case.","needed_for":["account-verification"],"auto_check":"website_live","source":"account-verification"},{"kind":"other","description":"DNS access for the sending domain","why":"MX, SPF, DKIM and DMARC records are needed to authenticate the domain.","needed_for":["add-dns-records"],"auto_check":"dns_record","source":"domain-auth"}],"steps":[{"id":"sign-in","title":"Sign in or create a Customer.io account","summary":"Sign in to Customer.io. If you have no account yet, you create it yourself; verapli does not create accounts.","route":"guided","depends_on":[],"gate":"human_login","url":"https://fly.customer.io/login"},{"id":"account-verification","title":"Pass account verification","summary":"Customer.io verifies new accounts automatically; some need extra review and you will get an email from win@customer.io asking how people subscribe and for a sample message. Until verified, emails go only to your test delivery address.","route":"guided","depends_on":["sign-in"],"gate":"third_party_review","recovery":[{"hiccup":"Email \"Action required to verify your Customer.io account\"","fix":"Reply with how people subscribe to your messages and an example of a message you plan to send.","source":"account-verification"}],"sources":["account-verification"]},{"id":"add-domain","title":"Add your sending domain","summary":"In the workspace's email settings add your sending domain and open Show Records.","route":"guided","depends_on":["sign-in"],"gate":"human_submit","sources":["domain-auth"]},{"id":"add-dns-records","title":"Add MX, SPF, DKIM and DMARC records","summary":"Add the MX, SPF TXT and DKIM TXT records on your cio##### subdomain, and a DMARC TXT at _dmarc on the root domain (minimum v=DMARC1; p=none). Do not delete existing root records. Click Verify domain.","route":"guided","depends_on":["add-domain"],"gate":"none","lead_time":{"official":{"text":"Verification can take up to 72 hours.","source":"domain-auth"}},"preflight":[{"rule":"dns_record_resolves","params":{"name":"_dmarc.{domain}","note":"Minimum v=DMARC1; p=none","type":"TXT"}}],"sources":["domain-auth"]},{"id":"create-credentials","title":"Create API credentials","summary":"In Account Settings > API Credentials create a Track API credential set (for sending data) and an App API key (for triggering messages) for the workspace. App API keys are shown only once.","route":"guided","depends_on":["sign-in"],"gate":"human_submit","capture":{"env":"CUSTOMERIO_APP_API_KEY","kind":"api_key"},"sources":["credentials"]}],"outputs":[{"name":"CUSTOMERIO_APP_API_KEY","description":"Customer.io App API key (Bearer) for transactional and broadcast API calls. Customer.io names no env var; this name is a verapli convention.","secret":true,"from_step":"create-credentials"}],"terms_notes":[{"kind":"rules_say","severity":"amber","title":"Emails held until verified","text":"Before account verification, broadcast and campaign emails go only to your test delivery address.","source":"account-verification"}],"pricing_notes":{"costs":"Essentials starts at $100/month (5k profiles); trial available.","notes":"Startup Program offers a year free to companies that raised under $10M.","source":"pricing"},"stripe_projects":true,"api_provisioning":{"available":"yes","notes":"stripe projects add customer.io/workspace provisions a workspace; domain authentication and verification remain manual.","source":"stripe-projects"},"detect":{"env_names":["CUSTOMERIO_APP_API_KEY"]}}}