{"registry_version":"2026.1025.387","generated_at":"2026-10-25T06:27:00Z","content_sha256":"089d16f627d9365e3d0663cc8069203706d7cb23a76c332226e29686968811a5","signed":true,"signature":{"key_id":"ed25519:74ca19268e364242","algorithm":"ed25519","expires_at":"2026-11-24T06:27:09Z","expired":false,"manifest":"/registry/manifest.json"},"entry_sha256":"7bc077cb3fe90b24798c978320f3fd3c026dcd651b80096a305ee7a06cda8e35","entry":{"id":"intercom/app","name":"Intercom Developer Hub app","vendor":"Intercom","summary":"Create an app in the Intercom Developer Hub; private apps use the workspace access token, public apps use OAuth and must pass Intercom's app review before other workspaces can install them.","category":"messaging","group":"C","homepage":"https://developers.intercom.com","docs":["https://developers.intercom.com/docs/build-an-integration/getting-started","https://developers.intercom.com/docs/build-an-integration/learn-more/authentication/setting-up-oauth","https://developers.intercom.com/docs/publish-to-the-app-store/review-publish-your-app"],"status":"researched","last_verified":null,"last_researched":"2026-10-25","sources":[{"id":"getting_started","url":"https://developers.intercom.com/docs/build-an-integration/getting-started","title":"Set up a Workspace","accessed":"2026-10-25","supports":"Public apps must be built in a new development workspace; private apps can use the paid workspace; Developer Hub > Your Apps > New App; access token on Authentication page; development workspaces free, US-only, 20 users/leads, cannot be converted; not advised for EU/AU accounts.","kind":"official"},{"id":"oauth","url":"https://developers.intercom.com/docs/build-an-integration/learn-more/authentication/setting-up-oauth","title":"Setting up OAuth","accessed":"2026-10-25","supports":"Tick Use OAuth on Authentication page; HTTPS redirect URLs; select scopes (reviewed on submission); client_id and client_secret on Basic Information page; regional authorize endpoints.","kind":"official"},{"id":"review","url":"https://developers.intercom.com/docs/publish-to-the-app-store/review-publish-your-app","title":"App Review and Publishing","accessed":"2026-10-25","supports":"Public apps (listed or unlisted) must be reviewed before install; private apps not; end-to-end video of OAuth install, functionality, uninstall with full client_id and state visible; review up to seven business days, same for resubmissions.","kind":"official"}],"allowed_domains":["app.intercom.com","developers.intercom.com"],"account_model":{"summary":"Apps are created in the Developer Hub against a workspace (paid workspace for private apps, development workspace for public apps).","accounts":[{"name":"Intercom workspace (paid)","kind":"organisation","required":false,"note":"For private apps."},{"name":"Intercom development workspace","kind":"developer","required":false,"note":"Required for public apps; free; US region only."}]},"have_ready":[{"kind":"demo_video","description":"End-to-end video showing OAuth install (full client_id and state in URL), all functionality, and uninstall","needed_for":["submit_review"],"auto_check":"none","source":"review"},{"kind":"app_privacy_policy_url","description":"Privacy policy and end-user agreement for the listing [to verify]","needed_for":["submit_review"],"auto_check":"website_live"}],"steps":[{"id":"create_app","title":"Create the app","summary":"In Developer Hub > Your Apps click New App, name it, choose the workspace (create a development workspace for public apps), then Create app.","route":"copilot","depends_on":[],"gate":"human_submit","url":"https://app.intercom.com/a/apps/_/developer-hub","sources":["getting_started"]},{"id":"access_token","title":"Copy the access token (private apps)","summary":"The app's Authentication page shows the access token for your own workspace; never share it with third parties.","route":"copilot","depends_on":["create_app"],"gate":"none","url":"https://app.intercom.com/a/apps/_/developer-hub","capture":{"env":"INTERCOM_ACCESS_TOKEN","kind":"token"},"sources":["getting_started"]},{"id":"setup_oauth","title":"Turn on OAuth (public apps)","summary":"On Authentication tick Use OAuth, add HTTPS redirect URLs and the minimum scopes; copy client ID and secret from Basic Information.","route":"copilot","depends_on":["create_app"],"gate":"human_submit","url":"https://app.intercom.com/a/apps/_/developer-hub","capture":{"env":"INTERCOM_CLIENT_SECRET","kind":"secret"},"optional":true,"sources":["oauth"]},{"id":"submit_review","title":"Submit for app review","summary":"Submit with the end-to-end video; reviewers check that scopes match functionality. Required for listed and unlisted public apps.","route":"guided","depends_on":["setup_oauth"],"gate":"third_party_review","lead_time":{"official":{"text":"Review can take up to seven business days; resubmissions also up to seven business days.","source":"review"}},"optional":true}],"outputs":[{"name":"INTERCOM_ACCESS_TOKEN","description":"Workspace access token (private app)","secret":true,"example_format":"opaque token string","from_step":"access_token"},{"name":"INTERCOM_CLIENT_ID","description":"OAuth client ID","secret":false,"example_format":"opaque id string","from_step":"setup_oauth"},{"name":"INTERCOM_CLIENT_SECRET","description":"OAuth client secret","secret":true,"example_format":"opaque secret string","from_step":"setup_oauth"}],"terms_notes":[{"kind":"rules_say","severity":"amber","text":"Development workspaces are US-only and their apps can't be installed into EU or AU paid workspaces.","source":"getting_started"},{"kind":"rules_say","severity":"yellow","text":"Changes to an approved public app need re-review [to verify].","source":"review"}],"stripe_projects":false,"api_provisioning":{"available":"no","notes":"Apps are created in the Developer Hub."}}}