{"registry_version":"2026.1025.387","generated_at":"2026-10-25T06:27:00Z","content_sha256":"089d16f627d9365e3d0663cc8069203706d7cb23a76c332226e29686968811a5","signed":true,"signature":{"key_id":"ed25519:74ca19268e364242","algorithm":"ed25519","expires_at":"2026-11-24T06:27:09Z","expired":false,"manifest":"/registry/manifest.json"},"id":"intercom/app","name":"Intercom Developer Hub app","vendor":"Intercom","status":"researched","last_verified":null,"last_researched":"2026-10-25","summary":"Create an app in the Intercom Developer Hub; private apps use the workspace access token, public apps use OAuth and must pass Intercom's app review before other workspaces can install them.","account_model":{"summary":"Apps are created in the Developer Hub against a workspace (paid workspace for private apps, development workspace for public apps).","accounts":[{"name":"Intercom workspace (paid)","kind":"organisation","required":false,"note":"For private apps."},{"name":"Intercom development workspace","kind":"developer","required":false,"note":"Required for public apps; free; US region only."}]},"prerequisites":[],"identity_requires":[],"have_ready":[{"kind":"demo_video","description":"End-to-end video showing OAuth install (full client_id and state in URL), all functionality, and uninstall","why":null,"needed_for":["submit_review"],"auto_check":"none","source_url":"https://developers.intercom.com/docs/publish-to-the-app-store/review-publish-your-app"},{"kind":"app_privacy_policy_url","description":"Privacy policy and end-user agreement for the listing [to verify]","why":null,"needed_for":["submit_review"],"auto_check":"website_live","source_url":null}],"steps":[{"id":"create_app","title":"Create the app","summary":"In Developer Hub > Your Apps click New App, name it, choose the workspace (create a development workspace for public apps), then Create app.","route":"copilot","gate":"human_submit","human_only":true,"gate_label":"You press submit","depends_on":[],"optional":false,"url":"https://app.intercom.com/a/apps/_/developer-hub","lead_time":null,"preflight":[],"captures":null},{"id":"access_token","title":"Copy the access token (private apps)","summary":"The app's Authentication page shows the access token for your own workspace; never share it with third parties.","route":"copilot","gate":"none","human_only":false,"gate_label":null,"depends_on":["create_app"],"optional":false,"url":"https://app.intercom.com/a/apps/_/developer-hub","lead_time":null,"preflight":[],"captures":"INTERCOM_ACCESS_TOKEN"},{"id":"setup_oauth","title":"Turn on OAuth (public apps)","summary":"On Authentication tick Use OAuth, add HTTPS redirect URLs and the minimum scopes; copy client ID and secret from Basic Information.","route":"copilot","gate":"human_submit","human_only":true,"gate_label":"You press submit","depends_on":["create_app"],"optional":true,"url":"https://app.intercom.com/a/apps/_/developer-hub","lead_time":null,"preflight":[],"captures":"INTERCOM_CLIENT_SECRET"},{"id":"submit_review","title":"Submit for app review","summary":"Submit with the end-to-end video; reviewers check that scopes match functionality. Required for listed and unlisted public apps.","route":"guided","gate":"third_party_review","human_only":true,"gate_label":"The provider reviews it","depends_on":["setup_oauth"],"optional":true,"url":null,"lead_time":{"official":{"text":"Review can take up to seven business days; resubmissions also up to seven business days.","source_url":"https://developers.intercom.com/docs/publish-to-the-app-store/review-publish-your-app","source_title":"App Review and Publishing"},"reported":null,"typical_minutes":null},"preflight":[],"captures":null}],"gates":[{"step":"create_app","gate":"human_submit","label":"You press submit"},{"step":"setup_oauth","gate":"human_submit","label":"You press submit"},{"step":"submit_review","gate":"third_party_review","label":"The provider reviews it"}],"lead_times":[{"step":"submit_review","what":"Submit for app review","official":{"text":"Review can take up to seven business days; resubmissions also up to seven business days.","source_url":"https://developers.intercom.com/docs/publish-to-the-app-store/review-publish-your-app","source_title":"App Review and Publishing"},"reported":null}],"outputs":[{"name":"INTERCOM_ACCESS_TOKEN","description":"Workspace access token (private app)","secret":true,"example_format":"opaque token string","environments":null},{"name":"INTERCOM_CLIENT_ID","description":"OAuth client ID","secret":false,"example_format":"opaque id string","environments":null},{"name":"INTERCOM_CLIENT_SECRET","description":"OAuth client secret","secret":true,"example_format":"opaque secret string","environments":null}],"renewals":[],"estimated_minutes":null,"guide_url":"https://verapli.com/guides/intercom/app"}