{"registry_version":"2026.1025.387","generated_at":"2026-10-25T06:27:00Z","content_sha256":"089d16f627d9365e3d0663cc8069203706d7cb23a76c332226e29686968811a5","signed":true,"signature":{"key_id":"ed25519:74ca19268e364242","algorithm":"ed25519","expires_at":"2026-11-24T06:27:09Z","expired":false,"manifest":"/registry/manifest.json"},"id":"twilio/whatsapp-sender","name":"Twilio WhatsApp sender (Self Sign-up)","status":"researched","last_verified":null,"last_researched":"2026-10-25","disclaimer":"Plain-English summary of the provider’s rules and of what people report. Not legal advice.","terms":[{"kind":"rules_say","kind_label":"The rules say","severity":"red","severity_label":"Can get you banned","title":null,"text":"Meta may limit or remove your access to WhatsApp for Business for policy breaches or negative user feedback, and may bar you and your organisation from future use.","source_url":"https://whatsappbusiness.com/policy/","source_title":"WhatsApp Business Messaging Policy","accessed":"2026-10-25"},{"kind":"rules_say","kind_label":"The rules say","severity":"red","severity_label":"Can get you banned","title":null,"text":"You may only message people who gave you their number and agreed to receive messages, and you must honour opt-outs.","source_url":"https://whatsappbusiness.com/policy/","source_title":"WhatsApp Business Messaging Policy","accessed":"2026-10-25"},{"kind":"rules_say","kind_label":"The rules say","severity":"amber","severity_label":"Can cost money","title":null,"text":"Outside the 24-hour customer service window you may only send approved templates; Meta's per-template fees are passed through on top of Twilio's per-message fee.","source_url":"https://www.twilio.com/en-us/whatsapp/pricing","source_title":"Twilio WhatsApp pricing","accessed":"2026-10-25"},{"kind":"rules_say","kind_label":"The rules say","severity":"amber","severity_label":"Can cost money","title":null,"text":"A rejected display name caps the number at 250 business-initiated messages per 24 hours and Meta may disconnect the sender.","source_url":"https://www.twilio.com/docs/whatsapp/self-sign-up","source_title":"Twilio docs – Register WhatsApp senders with Self Sign-up","accessed":"2026-10-25"},{"kind":"rules_say","kind_label":"The rules say","severity":"yellow","severity_label":"Worth knowing","title":null,"text":"Templates with repeated negative feedback are Paused, and can be Disabled for repeated feedback or policy breaches.","source_url":"https://www.twilio.com/docs/whatsapp/tutorial/message-template-approvals-statuses","source_title":"Twilio docs – WhatsApp message template approvals and statuses","accessed":"2026-10-25"}],"renewals":[],"pricing_notes":{"free_tier":null,"costs":"Twilio $0.005 per WhatsApp message (inbound or outbound) plus Meta template fees; $0.001 per failed message.","notes":"No monthly platform fee listed; Meta rates vary by country and template category.","source_url":"https://www.twilio.com/en-us/whatsapp/pricing"},"guide_url":"https://verapli.com/guides/twilio/whatsapp-sender"}